Use the TeamFund Template email in your PROMOTE YOUR FUNDRAISER tab in your dashboard.

1. Log in to your Current Fundraiser Dashboard
2. Head over to Promote My Fundraiser
3. Copy and paste the email

TIP:  DO NOT send fundraising info within your newsletter: the information will likely be buried, reducing your chance of success.

**You can use the poster and social media icon in your newsletter to attract sellers, but it’s best to send a separate email to inform everyone of your fundraising efforts outside of your newsletter.

Share your Fundraising Group Link on your social channels!

PRO TIP: Add your group link into your Instagram bio (you can add multiple links now!); this makes it easy for buyers and sellers to join your fundraiser. This works like a charm!

**Feel free to use the social media image provided in your dashboard under PROMOTE YOUR FUNDRAISER.

Still feeling lost when it comes to social media? Read our blog all about promoting a fundraiser on social media for more tips!

Share the group link and get to know people in your community.  More people means more sales and more profits.

Not part of Facebook groups?

You 100% SHOULD be. Even as a school, local dance studio, hockey team or any type of group: people in your community care, unlike people outside your community!

Since 2020, this has been the fastest way to capture new sales in a new audience.

The people part of these groups are often future or past members, care about their community and are likely to be connected. Don’t be shy!

Facebook has recently created the New Pages Experience; this means that you can interact in these groups with the Facebook page for your school, club, team, or non-profit. Adding your name to the end of any comments, posts, or other interactions you make within the community can also make your group’s page seem less face-less!

Social media is fleeting, and people are online on different days and times. Posting several times at different time slots can help maximize your reach on social media!

You can also change up your messaging slightly in each email or post to see if it helps get more people on board!

PRO TIP: Use Facebook & Instagram STORIES as well. You can use the “Sticker” feature on Instagram to add your fundraising link directly to your stories. 

1. Add the TeamFund logo and a short blurb, and link them to your fundraiser
2. OR create your own post for your school, sports club, non-profit, or TeamSnap website.

The idea is to share this information to ALL the places your parents or sellers regularly visit!

Not every school will allow printing, but those that do, find it to be effective!

So switch it up!

Send emails during the week and social media at various times.

We suggest sending emails at 7 pm or 7 am. Afternoons typically aren’t effective.

Sellers and supporters will see it, so keep it short and give people a reason to buy.

**NOTE: You can NOT edit the goal or delivery location. If you wish to change these, please send an email to info@teamfund.ca

Here are some examples:

• “Support our Dolphin Swim Club by Filling Your Freezers”
• “Support our Soccer team as we raise funds for two out-of-town tournaments.”

We also have a blog post all about telling your story that you can read here.  

To edit your message:

• Login to your dashboard here.
• Find Current Fundraisers
• Click on Campaign Details and Edit
• Click UPDATE  at the bottom

1. Login to your dashboard here.
2. Find Current Campaign
3. Click on Campaign Details
4. You will see in grey your official start and end date (See Below)
5. Delivery Date and Time are also posted along with Seller pick up time (See Below)
6. All depending on the size of your order, delivery is about 45 mins before Seller Pick Up time to ensure you have enough time to get organized with your volunteers

NOTE: You are not able to make edits to these dates and times after signing up. 

CHANGING YOUR START & END DATES:

CHANGING YOUR DELIVERY & PICKUP DATES:

1. Login to your dashboard here.
2. Find Completed Campaigns
3. View any past campaign that you ran in this section!

Promoting your campaign is a critical step and must be done right to ensure success.

If you’re looking for some help, TeamFund provides posters, social media posts, and email templates that you can use during your fundraising campaign!

Here is how you can find these helpful marketing materials:

1. Login to your dashboard here.
2. Click on PROMOTE MY CAMPAIGN
3. Follow the email and use the social media icon if needed.

You can view your reports anytime during or when the fundraiser ends and even export them in PDF or Excel.

This is great to share with your committee.

Here is how to track each seller and their profits:

1. Login to your dashboard here.
2. Find current or closed fundraisers.
3. Scroll down to Important Shortcuts
4. Click Reports
5. View and export Campaign Summary if you are looking to allocate profits to specific players
6. View the Final Report anytime the fundraiser has ended!

From there, you can view any reports you would like:

Many groups don’t have the information when they sign up, so it’s OK to update it later. To edit, or update your profit details:

1. Login to your organizer dashboard
2. Click on Campaign Details
3. Scroll down to PROFIT CHEQUE DETAILS
4. Click on E-transfer or Cheque details
5. Don’t forget to click the UPDATE button at the bottom
6. 

To do so:

• Login to your dashboard here
• Find Current Fundraiser
• Scroll down to Important Shortcuts
• Click Recent Orders to see details on transactions

• Click in Recent Sellers to view anyone that has joined the fundraiser

They may have just wanted to place an order but were given the wrong link. It happens from time to time!

If they have placed an order, you will want to move it to the appropriate seller PRIOR to deleting them.

Removing or deleting a seller that does not wish to join the fundraiser after they have joined:

1. Login to your dashboard here.
2. Find Current Fundraiser
3. Scroll down to Important Shortcuts
4. Click Recent Sellers
5. Click on the RED X on the right of their name. (See image below)

* Note that this can only be done if they do not have orders.

Deleting them means that they will no longer get emails from us for this fundraiser.

You can move an order from one seller to another or another child when the fundraiser is running.

1.  Log in to your dashboard here
2. Scroll and Click on Recent Orders
3. Find the order you want to edit
4. Click on the three dots on the right side to make the change.
5. Choose the new seller you want to move it to
6. Hit UPDATE below
7. **Note that you can only do this when the fundraiser is running. Once it’s closed, orders are not able to be moved.

As of  April 15, 2024: All sales are final: no refunds or exchanges of products during an active campaign.  

We have had to remove this feature as PayPal kept all of its processing fees during each refund, making it very difficult for a small business to keep operating. Thank you for your understanding.

1. 1. Join the campaign as a seller

1. 1. Click on MY ORDERS at the top

1. 1. DOWNLOAD order form

1. 1. PRINT and collect sales

1. 1. Place a QUICK ORDER on behalf of the supporters and collect funds from supporters.

We have a detailed process to ensure you have a smooth pick-up and have the right people to make it quick and efficient.

View more info here >

Note that we also require your feedback form to be filled out so we can pay you quicker.

To update your preferences, log in to your dashboard and click FUNDRAISER DETAILS.

Scroll until you see the profit details and choose which method you prefer. DON’T FORGET TO CLICK UPDATE AT THE BOTTOM!

We payout 1-4 days after your final delivery and update the system with the date we mailed it off.

Orders placed on our online store can be paid for with the following payment methods:

• Paypal
• Visa
• Mastercard
• Visa Debit

Do you have a concern with a product that you purchased within 7 days? If a buyer or supporter has a complaint, they MUST contact us within seven days of delivery.